Frequently asked questions

Only when a milestone is complete, the work has passed independent inspection, and you approve the release. Until then it sits in a dedicated escrow account at an FDIC-insured bank, under independent third-party oversight.

While project funds are held, the balance earns interest — that's how Trusavo makes money. We monetize time, not fees, so you never pay to be protected.

Independent, credentialed professionals with no stake in the project. They review photo and video proof and visit the site before any milestone is approved.

Flagged milestones enter a structured dispute process with evidence, timelines, and mediation. Your remaining funds stay protected in escrow the entire time.

License checks, background checks (KYB), and portfolio review — before they can bid. Look for the verified badge on every profile.